Privacy Policy

Effective Date: July 22, 2026
Last Updated: July 22, 2026

Welcome to AfroAgree ("AfroAgree", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.afroagree.online, use our mobile applications, or access any of our services.

By using AfroAgree, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

AfroAgree is an online platform that connects individuals and businesses with travel, transport, hospitality, and logistics service providers across Africa and beyond. Our platform enables users to discover, compare, and book services through a secure and convenient digital experience.

Information We Collect

Depending on how you use our platform, we may collect the following information.

Personal Information

Full name
Email address
Mobile phone number
Date of birth (where required)
Nationality (where required for travel services)
Residential or billing address
Government-issued identification details where legally required
Emergency contact information (if provided)

Account Information

Username
Password (stored securely using industry-standard encryption)
Account preferences
Profile information
Booking history

Booking Information

When making a booking, we may collect:

Travel itineraries
Passenger details
Hotel reservation details
Pickup and drop-off locations
Vehicle preferences
Tour selections
Cargo and shipment details
Special requests submitted during booking

Payment Information

Payments are processed through secure third-party payment providers. AfroAgree does not intentionally store complete credit or debit card numbers.

Depending on the payment method, we may receive limited payment information such as:

Payment confirmation
Transaction reference
Payment status
Billing details

Information Collected Automatically

When you use our Website or app, we may automatically collect:

IP address
Browser type
Device information
Operating system
Language settings
Date and time of access
Pages visited
Search activity
Booking activity
Referral source
Cookie information

How We Use Your Information

We use your information to:

Create and manage your account
Process bookings and reservations
Connect you with service providers
Process payments
Provide customer support
Verify your identity where required
Send booking confirmations and updates
Improve our products and services
Detect and prevent fraud
Maintain platform security
Comply with legal obligations
Personalize your experience
Send marketing communications where you have consented or where permitted by law

Sharing Your Information

We may share your information with:

Service Providers

To complete your booking, we may share relevant information with:

Hotels
Airlines
Bus operators
Car rental companies
Tour operators
Logistics providers
Courier companies
Payment processors
Customer support providers

Only the information necessary to provide the requested service will be shared.

Legal Requirements

We may disclose information when required by law, regulation, court order, or to protect the rights, safety, or property of AfroAgree, our users, or others.

Business Transfers

If AfroAgree is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable legal requirements.

International Data Transfers

Because AfroAgree operates across multiple countries, your information may be transferred to or processed in jurisdictions outside your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfil contractual obligations
Resolve disputes
Enforce our agreements
Meet legal, regulatory, tax, and accounting requirements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your personal data in a portable format
Lodge a complaint with the relevant data protection authority

We will respond to valid requests within the timeframes required by applicable law.

Children's Privacy

AfroAgree is not intended for children under the age required by applicable law to use our services independently. We do not knowingly collect personal information from children without appropriate authorization where required.

Cookies and Similar Technologies

We use cookies and similar technologies to improve functionality, personalize your experience, analyze website usage, and enhance security.

For more information, please read our separate Cookies Policy.

Third-Party Websites

Our Website may contain links to third-party websites or services. AfroAgree is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Marketing Communications

If you subscribe to our newsletters or promotional updates, we may send you information about new services, offers, and promotions. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices. Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

AfroAgree

Website: www.afroagree.online

General Enquiries: info@afroagree.online

Privacy Enquiries: privacy@afroagree.online

Compliance

AfroAgree aims to comply with applicable data protection and privacy laws in the jurisdictions where it operates, including, where applicable:

South Africa's Protection of Personal Information Act (POPIA)
The European Union's General Data Protection Regulation (GDPR), where applicable
Other relevant privacy and data protection laws in the countries in which we operate

Thank you for trusting AfroAgree with your travel, transport, hospitality, and logistics needs.